1. Q. If one spring is broken, do I need to replace both?
A. While it is not mandatory to replace both springs, it is HIGHLY ADVISED.
Typically when one spring breaks, the other one breaks shortly thereafter.
It will save you money and aggravation to replace both at the same time.
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2. Q. Can I buy the spring myself and do
it?
A. You might be able to buy springs online or from a local company. However,
most companies won't sell to a homeowner due to the liability issue associated
with the danger of spring replacement. We DO NOT SELL torsion springs except
to licensed contractors.
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3. Q. My door only has 1 spring setup and
its a 2 car garage. Should I replace it with 1 or 2 springs?
A. We advise using 2 springs instead of 1. It's a better and longer
lasting way of utilizing the torsion spring system (unless its a single door).
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4. Q. Should I use my door if one of the springs is broken?
A. DO NOT use your door if a spring(s) is broken. Call for immediate service.
Using the door with a broken spring can have many adverse affects: ruining
or damaging the operator or top door section, door coming out of tracks,
door falling and injuring a person or damaging personal property in the garage.
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5. Q. Should I replace anything else on my door when I replace the springs?
A. If all components are deemed to be in good condition by technician, then
no. However, WE DO RECOMMEND replacing the lift cables when replacing springs.
Sometimes the torsion tube may need to be replaced as well.
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6. Q. What is the typical lifespan of a spring?
A. Our replacement springs typically last approx. 10 years. This figure
is for normal use of door. Excesive use of door will decrease the life of
the springs. 20 year springs can also be requested for an additional change.
FYI: Some low-end doors may have spring(s) thast only last 1-5 years. This
is not uncommon in track housing.
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7. Q. Our warehouse door was hit by the
forklift and it's 10 pm, Help! What do we do?
A. Do not attempt to force the door down, the door could fall and injure
someone. Call us no matter what time or day it is and we will come out and
either repair the door or service the opening for the night.
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8. Q. Our door feels really heavy. Do we need new springs?
A. You do not need new springs, the door is just out of balance. When we
perform maintenance or a tune up on your door, we adjust the springs, tracks,
hinges, operator or whatever component necessary to make the door work better.
We also lubricate all parts necessary. If the springs are extremely rusty
or old, we do however recommend replacing them as they are probably nearing
the end of their life expectancy.
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Since
there is much more diversity in the commerical/indus. service side,
prices must be given at the jobsite.
*
We service commercial / industrial:
